🌿 Luna Carbera Terms of Service

Welcome to Luna Carbera. By visiting our website or placing an order, you agree to the following terms. We’ve kept things simple, because we believe in clarity and trust.

1. Using Our Website

You’re welcome to browse, shop, and explore. Please don’t misuse our content or try to harm the site.

2. Product Details

We do our best to describe every item accurately. Sometimes, small updates may occur—like packaging tweaks or fabric improvements.

3. Pricing & Payment

All prices are listed in Malaysian Ringgit (MYR). We accept major payment methods securely. Prices may change without notice, but never after you’ve placed an order.

4. Shipping & Delivery

Orders are packed with care and usually ship within 24–48 hours. We deliver across Malaysia using trusted courier partners. Delivery times may vary slightly depending on your location.

5. Returns & Refunds

If something isn’t right, please reach out within 7 days of receiving your order. We accept returns for unused items in original packaging. Refunds / Exchange are processed once we receive and inspect the return.

6. Your Privacy

We respect your privacy. Any personal information you share is used only to fulfill your order and improve your experience. For more details, see our [Privacy Policy].

7. Intellectual Property

All photos, designs, and content belong to Luna Carbera. Please don’t reuse them without permission—we pour love into every detail.

8. Limitation of Liability

We’re not responsible for delays or issues caused by things outside our control (like courier disruptions or weather events). But we’ll always do our best to help.

9. Changes to These Terms

We may update these terms from time to time. Any changes will be posted here, and your continued use of our site means you accept them.